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Amazon Intellectual Property Complaints

Understand the types of IP violations on Amazon and how to resolve them professionally.

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What to Do if You
Receive an IP Complaint?

If you receive an intellectual property complaint, prompt and informed action is essential to protect your account and address the issue.

1

Review the Complaint

Carefully examine the information Amazon provides, including the ASIN, complaint type, rights owner contact details, and IP registration numbers.

2

Contact the Right Owner

Consider reaching out professionally to request a retraction. A clear, respectful, and well-documented letter may resolve the matter.

3

Submit an Appeal to Amazon

Prepare an appeal tailored to the specific IP complaint. Avoid generic templates. Customized, precise responses typically have better results.

How We Handle Each Type of Amazon IP Complaint?

Click below to learn how our team addresses each type of complaint and what your next step should be.

  • Counterfeit
  • Copyright
  • Patent
  • Trademark
Counterfeit

Amazon takes counterfeit complaints very seriously.
These claims typically occur when a brand owner alleges that you’re selling unauthorized or fake products. We assist in verifying your products’ authenticity, gathering supplier documentation, and either demanding complaint retractions or preparing strong appeals/ legal letters.

These complaints generally involve unauthorized use
of creative works such as images or text. We review your listings for potential infringement, communicate with rights owners, and guide you through appeals or DMCA counter-notice processes when necessary.

Patent infringement claims can involve utility or design
patents. We assess the patent’s scope, determine if your product infringes, and assist you in responding, often through Amazon’s APEX resolution process.

Trademark complaints arise when listings use protected brand names, logos, or slogans. We analyze the complaint, evaluate claims like fair use or unauthorized sales, and assist in resolving the issue through communication with rights owners or direct Amazon appeals.