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Amazon Account Suspensions

We help Amazon sellers get reinstated fast, with proven Plans of Action that work.

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How to Resolve an
Amazon Account Suspension?

Not sure how to resolve your Amazon account suspension?
You’ll need a strong Plan of Action (POA) to get reinstated.

1

Root Cause

The root cause explains exactly why your Amazon account was suspended. It shows Amazon that you understand the issue clearly and have identified the specific problem that triggered the violation.

2

Corrective Actions

Corrective actions describe the steps you took to resolve the issue. This may include removing listings, updating product details, issuing refunds, or ending partnerships with non-compliant suppliers.

3

Preventive Measures

Preventive measures outline what you have changed to avoid the same issue in the future. This could involve new supplier screening processes, better staff training, or improved quality control procedures.

Why Was My Amazon Seller Account Suspended?

Amazon suspends seller accounts for a wide range of policy violations. Below are the most common reasons we encounter, each requiring a specific strategy for reinstatement.

  • Drop-Shipping
  • High Order Defect Rate
  • Inauthentic Complaints
  • Intellectual Property Infringement
  • Related Accounts
  • Restricted Products
  • Review/Sales Rank Manipulation
  • Section 3 Violations
  • Seller Code of Conduct
  • Used Products Sold as New
  • Verifications
Drop-Shipping

Violations commonly occur when sellers allow a third party to fulfill orders to customers without making it clear to customers that they are the seller of record.

Suspension triggered by excessive negative feedback, A-to-Z claims, or chargebacks affecting customer satisfaction.

Amazon may flag listings if invoices don’t sufficiently verify a product’s authenticity or source, even when the products themselves are genuine.

Claims involving alleged copyright, trademark, patent, or
counterfeit violations.

Amazon may suspend sellers for operating multiple
accounts without a legitimate business need or for having accounts linked to previously suspended accounts.

Listings containing prohibited items, such as medical devices or non-compliant pesticides.

Attempts to influence customer reviews or boost sales rank through incentives or deceptive practices.

Amazon may immediately suspend or terminate your
account under Section 3 for issues such as fraudulent activity, harming other sellers or customers, or poor account health.

Amazon may suspend sellers who violate its Code of Conduct, including engaging in abusive, deceptive, or harmful behavior on the platform.

Suspension results from selling returned, repackaged, or damaged items listed as new.

Amazon may suspend or delay account activity if a seller fails to complete identity, tax, or document verification when requested.